Quality management for organizational excellence : introduction to total quality David L. Goetsch,Stanley B.Davis,
Material type: TextPublication details: Dubuque, Iowa : Kendall/Hunt Pub. Co., c 2010.Description: 634 p. : ill. ; 27 cmISBN:- 0135019672
- 658.4013,GOE 22
- HG2037 .I53 1994
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"Product #20322."
Includes bibliographical references (p. [127]-134).
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